Privacy policy

Last Updated: 1st April 2026

At Primo Marketplace, we respect your privacy and are committed to protecting your personal data. This policy explains how we handle your information when you visit our website, use our services, or interact with our marketing content.

1. Data We Collect

We collect information that helps us provide a better experience and more effective marketing services. This includes:

  • Identity Data: Name, job title, and company name.

  • Contact Data: Email address, phone number, and billing address.

  • Technical Data: IP address, browser type, time zone settings, and location (usually via cookies).

  • Usage Data: Information about how you use our website, products, and services.

2. How We Collect Your Data

We use different methods to collect data from and about you:

  • Direct Interaction: You give us your data by filling out forms on our site or communicating with us by post, phone, or email.

  • Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment and browsing patterns via cookies and server logs.

  • Third Parties: We may receive data from analytics providers (like Google), advertising networks, and search information providers.

3. How We Use Your Information

We only use your data when the law allows us to. Most commonly, we use it to:

  • Perform a contract: Like delivering the marketing services you hired us for.

  • Legitimate Interests: To improve our website and grow our business.

  • Marketing: To send you updates, newsletters, or offers (you can opt-out at any time).

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service Providers: IT and system administration services (e.g., CRM platforms, email marketing tools).

  • Professional Advisers: Lawyers, bankers, auditors, and insurers.

  • Legal Requirements: If required by law or to protect our rights.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and partners who have a business "need to know."

6. Your Legal Rights

Depending on your location, you have rights under data protection laws, including:

  • Access: Request a copy of your personal data.

  • Correction: Ask us to fix inaccurate info.

  • Erasure: Ask us to delete your data (the "Right to be Forgotten").

  • Object/Restrict: Object to us processing your data for marketing.

7. Cookies

You can set your browser to refuse all or some browser cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact our Data Privacy Lead at:

Email: hello@primomarketplace.com Address: Marshall Court, Marshall St, Leeds. LS11 9YP. This does not include any data we are obliged to keep for administrative, legal, or security purposes.